Nemours, KidsHealth, and Emmi Solutions joined forces to create EmmiKids®, a powerful online interactive learning tool to increase patient satisfaction and outcomes.
Each EmmiKids program provides a robust, animated online educational experience covering:
Nemours specialists served as advisors throughout the production process, from script development to reviewing animations. Currently, 21 EmmiKids programs cover the following procedures (many are also available in Spanish):
Patient families can access EmmiKids anywhere with Internet access by using the login and password provided by a Nemours Associate. Emmi tracks and stores viewing, making it a valuable tool for risk management.
EmmiKids programs can have a powerful impact on managing patient expectations and increasing patient satisfaction. Here are results compiled over a four-month period through an optional online survey of N/AIDHC parents who viewed EmmiKids. Here’s what respondents said about EmmiKids programs:
Additionally, the partnership created EmmiSafety, a general program appropriate for all families of children having a medical procedure. EmmiSafety can be viewed by families without an access code online at Nemours.org or via the GetWellNetwork at N/AIDHC. Currently, 80% of all inpatients at N/AIDHC view the Emmi safety video through GetWellNetwork prompts that appear on room TVs upon admission.
For more information on how to use EmmiKids here at Nemours, contact Rachelle Ciarrocchi.